Shipping policy

SHIPPING POLICY

Purchases are shipped from our warehouse in New Delhi by reputed courier agencies.
Please allow following number of days from receipt of your order.

For India orders – All domestic orders are processed within 1 day processed day. You can expect delivery of the order within 2-3 business days. For locations which are in the interiors or in difficult coverage area, this may take between 5-7 working days.

Order deliveries will be made between
09:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays and Sundays.

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, Rohhit Enterprises takes no responsibility for goods signed by an alternative person.
Rohhit Enterprises is not responsible for damage after delivery.

For any complaints with regards to your order please contact Customer Care within 7 business days of your order delivery for resolution.

Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.

SHIPPING CHARGES

For India Orders:
We ship products across India and all orders of Rs. 1499 and above qualify for free domestic shipping. However, there is a flat COD charge of Rs. 80 if you opt for Cash on Delivery.
Orders under Rs.1499 will be charged Rs. 80 as shipping charges.
Building No./Flat No.: PLOT NO.94 & 95

Road/Street: UTTAM NAGAR

Nearby Landmark: NEAR SHIV MANDIR

Locality/Sub Locality: BLOCK-A, HASTSAL VILLAGE, VIDHYA VIHAR

City/Town/Village: New Delhi

District: West Delhi

State: Delhi

PIN Code: 110059

For deliveries outside India: 

  • Your shipment could be subject to Customs Duty Charge / Import Duty / VAT / Other applicable government taxes on arrival in the destination country.
  • Check the tentative Customs Duty Charge / Import Duty / VAT / other applicable government taxes here.
  • These charges will have to be paid by the consignee. The brand is not liable to pay them under any circumstances.
  • The shipping charges mentioned in the total order value do not include these charges.
  • If the consignee refuses to pay the liable shipment customs charges upon its arrival in the destination country the brand will deduct complete shipping and return duty charges from the consignees’ order value while processing the refund.